
01 · Café owner
“People kept asking if they could book a table. Now Guavar answers right away, and they book.”
A busy neighbourhood café with a website for bookings. An example, not a real customer.
Before Guavar
Lots of people visited the website, looked at the menu, and left. The booking page was easy to miss, and nobody knew the café took groups.
What visitors wanted to know
- Can I book for 8 people?
- Do you have vegan food?
- Is there parking nearby?
What Guavar did
- 01Read the café's 6 pages in about a minute, including the menu and the booking page.
- 02Spoke up when someone stayed on the menu for a long time without booking.
- 03Answered in one line, like “Yes, groups up to 12. Book here,” with the booking button right there.
What happened · example numbers

