The trick
Someone orders, then sends a screenshot or a message that looks like it's from a bank: “Credit alert: 25,000”. You're busy, it looks real, and the goods go out. The money never arrives.
It works because it comes when you're busy and want to keep the customer happy.
The one rule
Only believe your own bank app, or your bank's own statement. Not a screenshot. Not a forwarded message. Not a text from a number you don't know.
Open the app yourself and look for the money in your balance. If it isn't there, it hasn't come.
Make it a habit
Tell every customer kindly: “I'll send it as soon as the money shows in my account.” Honest customers don't mind. People trying a trick often go quiet.
Never let a rider leave before you've checked. A few minutes' wait is cheaper than a lost order.
How Guavar helps
Your salesman never decides that money came in. When a customer says they've paid, it asks you to check your account, and nothing goes to the rider until you say yes.